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網站資安與隱私權政策

網站資安與隱私權政策

Green Miracle Public Welfare Service Network Association
Website Privacy & Information Security Policy

生效日期:2024年7月
Effective Date: July 2024

一、政策適用範圍

1. 本政策適用於您使用本會官網及所有相關線上服務(如會員註冊、捐款、申請、回收、活動報名、志工參與等),不適用於本會以外之第三方網站或服務。

This policy applies to your use of the Association's official website and all related online services (such as membership registration, donations, applications, recycling, event registration, volunteer participation, etc.), but does not apply to third-party websites or services outside the Association.

二、個人資料的蒐集方式及項目

1. 您在註冊會員、線上捐款、申請再生電腦、參加活動、志工報名等過程,可能需提供姓名、聯絡電話、Email、地址、身份證字號、銀行帳號(如需退費)、公司抬頭/統編、相關證明文件等。

When you register as a member, make a donation online, apply for a refurbished computer, participate in activities, or sign up as a volunteer, you may be required to provide your name, contact number, email, address, ID number, bank account (for refunds), company name/tax ID, and relevant supporting documents.

2. 系統於您瀏覽本網站時,會自動記錄包括IP位址、瀏覽器、作業系統、登入及操作時間、點擊紀錄等資訊,僅作系統安全及網站服務分析用途。

When you browse this website, the system automatically records information such as your IP address, browser type, operating system, login and operation times, and click records. This information is used solely for system security and website analytics.

3. 網站可能使用Cookies或類似追蹤技術以提升您的瀏覽體驗,分析網站流量或記憶登入狀態。您可於瀏覽器設定中選擇拒絕、刪除Cookies,但部分功能可能受影響。

The website may use cookies or similar tracking technologies to enhance your browsing experience, analyze website traffic, or remember your login status. You can refuse or delete cookies in your browser settings, but some features may be affected.

三、個人資料蒐集之目的與使用方式

1. 提供您所申請的各項服務(如會員管理、捐款開立收據、設備回收/配送、成果回饋、活動通知等)。

The purposes for collecting personal data include providing the services you apply for, such as member management, donation receipts, equipment recycling/delivery, feedback, and activity notifications.

2. 回覆您的問題或提供後續服務支援。

To respond to your inquiries or provide follow-up support.

3. 作為公益徵信、財務、稅務帳務核銷、合法法定義務之用途。

For public disclosure, financial, and tax reporting, and legal compliance.

4. 進行內部統計、研究與數據分析,優化網站與服務內容。

For internal statistics, research, and data analysis to optimize website and service content.

5. 維護網站、系統與交易之資訊安全,預防詐欺、入侵等違法行為。

To maintain the security of the website, systems, and transactions and prevent fraud or illegal activities.

6. 在徵得您同意下,用於特定宣傳、成果分享或聯絡用途(如捐贈/受贈故事刊登、志工表揚等)。

With your consent, for specific promotions, sharing of stories, or communication (such as publishing donor/recipient stories, volunteer recognition, etc.).

四、個人資料的保存、管理及保護

1. 本會以加密、防火牆、存取管控等技術及管理措施,保護您的個人資料不被未經授權之存取、洩漏、竄改、遺失或毀損。

The Association uses encryption, firewalls, access controls, and other technologies and management measures to protect your data from unauthorized access, leakage, alteration, loss, or destruction.

2. 僅限執行業務之必要人員(如管理員、會計、專案負責人)依職責存取,並經資安訓練與保密教育。

Only personnel necessary for business operations (such as administrators, accountants, and project managers) may access your data, and all receive information security and confidentiality training.

3. 您的資料於達成蒐集目的後,將依據「個人資料保護法」及相關法規保存合理期間,逾期即刪除或去識別化。

Your data will be retained for a reasonable period in accordance with the Personal Data Protection Act and related laws, and will be deleted or anonymized after that period.

4. 遇重大資安事件(如疑似資料外洩),本會將依資安事件通報機制,主動通知當事人及相關主管機關,並即時採取應變措施。

In the event of a major information security incident (such as suspected data leakage), the Association will proactively notify affected parties and authorities and respond promptly.

五、個人資料的第三方揭露與委外處理

1. 本會絕不會將您的個人資料販售、交換或提供給無關第三方。

The Association will never sell, trade, or provide your personal data to unrelated third parties.

2. 除下列情形外,不會主動揭露您的個人資料:

(1) 已取得您的明確同意;

(2) 依法令規定、法院或政府機關要求;

(3) 為完成捐款、設備物流、金流服務、稅務申報等必要委外業務時,將於簽訂保密協議後,限目的範圍內委託合作廠商處理。

Your data will not be disclosed unless with your explicit consent, as required by law, court order, or government authority, or for necessary outsourced operations (such as logistics, payment processing, or tax filing) after signing confidentiality agreements and only within the scope of service.

3. 本會將要求所有受委託之合作夥伴遵守資安與隱私保護規範,且不得另為他用。

All contractors must comply with information security and privacy protection regulations and may not use your data for other purposes.

六、用戶之權利

1. 您依法享有查詢、閱覽、複製、更正、停止蒐集、處理、利用及刪除個人資料之權利。

You have the legal right to inquire about, review, copy, correct, stop collection/processing/use, and delete your personal data.

2. 若您欲行使上述權利,請來信本會客服,經確認身分後依法處理。

To exercise these rights, please contact the Association's customer service; after verifying your identity, your request will be handled in accordance with the law.

七、資訊安全措施

1. 本網站及各項服務均採用SSL/TLS等加密通訊協定以保障資料傳輸安全,定期檢查系統與弱點、辦理資安訓練與稽核、並於偵測到可疑異常時即時處理。

This website and all services use SSL/TLS or similar encryption to ensure secure data transmission. Regular system and vulnerability checks, security training, and audits are conducted, and any suspicious activity triggers an immediate response.

八、未成年人與家長同意

1. 若您未滿二十歲,請於家長或法定代理人同意下使用本網站服務。

If you are under 20 years of age, please use this website only with the consent of your parent or legal guardian.

2. 蒐集、處理、利用未成年人資料時,依法須取得家長/法定代理人同意。

When collecting, processing, or using minors' data, the Association is legally required to obtain such consent.

3. 申請、註冊或填寫個資時請勾選「我已取得家長/法定代理人同意」,必要時本會有權聯繫家長確認。

When applying, registering, or submitting personal data, you must check "I have obtained parental/legal guardian consent," and the Association may contact your guardian to confirm when necessary.

九、第三方服務與外部連結

1. 本網站可能包含第三方網站、金流、雲端或社群平台連結。第三方網站之隱私政策及資安措施請您自行查閱,本會不負其責任與管理。

This website may contain links to third-party websites, payment processors, cloud services, or social media platforms. Please review their privacy policies and security measures independently, as the Association is not responsible for their practices or management.

十、政策異動與通知

1. 本政策將因應法令、業務或技術調整不定期修訂,修訂後公告於官網並自公告日起生效。重大異動將於網站首頁或以Email通知。

This policy may be updated as required by laws, business needs, or technology, with the updated version published on the official website and effective from the date of announcement. Major changes will be notified on the website homepage or by email.

十一、聯絡方式

1. 如對本政策有任何疑問、資料查詢、權利行使,請聯繫:

綠色奇蹟公益服務網協會 客服信箱:service@reuse.org.tw

或於 https://www.reuse.org.tw/ 聯絡我們頁面留言。

For any questions, data inquiries, or to exercise your rights, please contact:

Green Miracle Public Welfare Service Network Association Email: service@reuse.org.tw

Or leave a message on the Contact Us page at https://www.reuse.org.tw/